enables employees to see their strengths and weaknesses and to explore their full potential
distinguishes employees' development needs in evaluation meetings and facilitates appropriate training opportunities
is able to link the quality of someone's work to his/her lack of, and need to enhance, certain skills and knowledge
uses coaching on the job in order to enhance employees' development
tests the effect of training and education
discusses employees' development needs in evaluation meetings and subsequently facilitates appropriate support, coaching and/or training opportunities